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Chapter 1

Introduction


This chapter provides a general description of the router diagnostic program and the interface diagnostic programs it supports. It also describes the two modes the diagnostic programs operate in, the menu functions, and booting the router diagnostic program. This chapter includes the following sections:

General Description

Modes of Operation

Key Functions

Booting the Router Diagnostic Program

General Description

Diagnostics is a software program that detects and isolates hardware problems. The diagnostic programs for the CNX routers test the hardware components of the motherboard, daughtercards, and network interface cards.

When you initially configure a CNX router, it is recommended that you run the diagnostic programs to check the hardware. Diagnostic testing is also useful when an individual network interface card is not functioning properly; for example, when the UP LED on the interface card does not light on power-up or the time frame for transmitting and receiving packets on the network interface card is significantly below average.

The router diagnostic program is an executive system that supports the diagnostic program for each network interface card. It provides a menu-driven interface as well as default data values and flag settings. It also has an error reporting and error logging function.

Modes of Operation

There are two modes of operation for the diagnostic programs: automatic and manual mode.

Automatic mode runs the diagnostic programs for all of the interface cards in the SRAM configuration. It uses the default test data values and flag settings of the router diagnostic system. Automatic mode also displays the current hardware configuration which is initially obtained from the motherboard. You cannot change the current hardware configuration while in automatic mode.

Manual mode executes the diagnostic programs for the network interface cards one at a time. Using menus, you select the group and individual tests that run as well as the test data values and flag settings. Manual mode also allows you to read, change, delete, and add to the hardware configuration.

Note: You can only run the loopback and network tests when the diagnostic programs are operating in manual mode.

Chapter 2, "Router Diagnostic Program", describes the menu to select automatic or manual mode.

Key Functions

The following key functions are available when the diagnostic programs are operating in manual mode:

Booting the Router Diagnostic Program

Before booting the diagnostic software, disable the router's watchdog timer. For the CNX 400 and 500, set the watchdog timer toggle switch behind the front sliding panel to the UP position. For the CNX 600, depress the WD button to the OUT position (the LED on the button is off). Refer to
Figure 1-1.

Figure 1-1 Disabling the Watchdog Timer

The process to boot the diagnostic software depends on the boot method you are using (e.g. a TFTP host server, integrated boot device (IBD), disk drive). The installation/user guide shipped with the router explains the prompts to boot the router using these methods. If you are already familiar with the boot prompts, enter the following filename after the Boot file name prompt:

After the diagnostic software boots, the first menu that appears is the Mode Menu (Figure 1-2). Chapter 2 describes how to run the diagnostic programs using this menu.

Figure 1-2 Mode Menu



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